Right of withdrawal

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

Withdrawal Period

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the goods.

Exercising the Right of Withdrawal

To exercise your right of withdrawal, you must inform us (Velune, vladpereu21@gmail.com) by means of a clear statement (e.g., an email) of your decision to withdraw from this contract.

Initiate a Return

You can easily initiate your return via your customer account: To customer account

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs, without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract.